Privacy Policy
Effective May 12, 2026
We celebrate the small symbols that keep best friends close — and your trust matters as much to us as the friendships our pieces represent. This Privacy Policy explains what we collect, why, and how you can control it.
1. Information We Collect
- Information you provide: name, shipping address, email address, and phone number when you place an order.
- Information collected automatically: IP address, browser type, device information, and pages visited (via standard web analytics and our content delivery network).
- Payment information: handled directly by PayPal. We do not see or store your full credit card or bank account details.
2. How We Use Your Information
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Prevent fraud and protect against unauthorized transactions
- Improve our website and product offering
- Comply with legal obligations
3. Sharing With Third Parties
We share only what is necessary to fulfill your order:
- PayPal — payment processing
- Shipping carriers — name and address for delivery
- Cloudflare — content delivery and security
We never sell your personal information.
4. Cookies and Tracking
We use essential cookies to keep your session active during checkout. We do not use third-party advertising cookies.
5. Your Rights
If you are located in the European Economic Area, the United Kingdom, or California, you have the right to:
- Request a copy of your personal data
- Request correction of inaccurate data
- Request deletion of your data, subject to legal record-keeping requirements (orders are retained for tax purposes)
- Object to processing or withdraw consent
To exercise these rights, please submit a request through our website. We will respond within 30 days.
6. Data Retention
- Order records: retained for 7 years for tax and accounting purposes
- Marketing communications: until you opt out
7. Security
We use industry-standard measures to protect your data. No method of transmission over the internet is 100% secure, but we limit access to your personal information to those who need it.
8. Children’s Privacy
Our site is not directed to children under 13. We do not knowingly collect information from anyone under 13.
9. Changes to This Policy
We may update this policy from time to time. Material changes will be posted on this page with an updated effective date.
10. Governing Law
This policy is governed by the laws of the United States. Any disputes will be resolved in accordance with applicable consumer protection laws in your jurisdiction.